Organisational Development
Having the right people in the right place is crucial to the success of service sector businesses. Our O.D strategies ensure that our clients are equipped to operate more effectively in what is often a highly changeable environment.
Belbin® Team Roles training

‘Ever wondered how to attract, develop and retain high-performing, motivated hospitality teams?
For over 50 years, the Belbin® organisation has conducted research in the field of teams and team roles. Their findings and methodologies are acknowledged as the industry benchmark and are used by tens of thousands of academic institutions, organisations and businesses all over the world.
As an accredited Belbin® training provider, we are regularly engaged on “people-focussed” projects. Our work in team development can be tailored to suit a variety of business requirements, including:
- The delivery of engaging, bespoke team development activities
- Leadership and management coaching
- Candidate profiling, job/role specifications, recruitment and selection
- Establishing high-performing teams
- Reducing staff turnover
- Transitional planning and restructuring
Contact us to discuss team roles, organisational structures and how to get the best from your people.
Change Management
“It’s not the strongest species that survive, nor the most intelligent, it is the one most adaptable to change”
– Charles Darwin
When we talk about “change” it’s often assumed that we’re referring to the amount of coins in the till! What we mean, of course, is that the service sector is extremely dynamic.
Change in hospitality can be driven by many different factors, ranging from planned business strategies, to legislative shifts.
By equipping senior staff with formal change management skills, you’ll ensure that unforeseen change doesn’t disrupt your operation and that planned change processes are efficient, effective and sustainable.
Change Management courses
We offer bespoke courses for senior hospitality staff and business owners, which include:
- The nature and process of change in the hospitality sector
- Planning and delivering change
- Managing teams during a change process
Contact us for more details on our change management courses.
Change Management consultancy
We’re experienced in laying the groundwork for change, as well as managing significant end-to-end organisational change programmes.
Contact us to discuss managing change in your hospitality business.