Mandatory Qualifications (U.K Only)
PERSONAL LICENCE
Holding a Personal Licence is essential for anyone wishing to supervise or authorise the sale of alcohol in the United Kingdom. It’s a “must-have” qualification for many hospitality roles and a considerable career advantage for those entering the trade.
We deliver nationally recognised Scottish and English/Welsh Personal Licence courses and examinations on-site, at a time to suit you. Get in touch for further details and a discussion regarding your requirements.
SCLPS
We deliver fully certificated 2-hour mandatory SCLPS training.
FOOD SAFETY
Holding a food safety qualification is compulsory for many different roles in the hospitality industry, including front-of-house staff who are responsible for the handling or transportation of food, but not necessarily involved in food production.
We deliver Food Safety courses at levels 1 & 2 at a time and location to suit you. Get in touch to discuss your requirements.
CONFLICT MANAGEMENT
Learn how to effectively anticipate and manage conflict situations in the service sector. Click here to enquire about this course.
Tailored development solutions
BUSINESS SKILLS FOR HOSPITALITY MANAGERS
You’ll gain a detailed understanding of proven hospitality management theory, commercial skills, metrics and management strategies, before applying them to real-life scenarios to ensure you become a more effective manager.
This course is particularly suitable for supervisory or management staff, but is also applicable to those who have recently completed an HND Hospitality management (SCQF Level 8). Click here to enquire about this course.
TEAM MANAGEMENT
By linking established team theory with the practical realities of hospitality management, we give supervisory staff the knowledge and tools to become more effective at recruiting, developing and leading structured teams. Click here to enquire about this course.
PROJECT MANAGEMENT SKILLS FOR SENIOR STAFF
This course is designed to equip supervisory and senior staff with the skills to efficiently manage projects in the hospitality sector.
Following completion of this course, delegates will be able to plan and successfully deliver a wide range of projects, on-budget and on-time, in this fast-paced industry. Click here to enquire about this course.
SECTOR-SPECIFIC COMPLIANCE
An important course for accountable persons, ensuring that personal and legal obligations are met. Click here to enquire about this course.
CUSTOMER SERVICE
Combine the theory and practical elements of customer service in the hospitality sector. Click here to enquire about this course.